Jennifer is an empathetic lean and agile leader, practitioner, coach, speaker, and consultant. Her passion and focus has been in delivering value in the workplace and by creating communities and culture through effective product management, product ownership, executive portfolio coaching and leadership. She has provided dedicated service in these areas to technology companies for over 35 years.Jennifer was a contributor and developer of content and courseware for the Scaled Agile Framework® (SAFe), and is a SAFe Fellow. Jennifer spent several years in product management and product ownership at Tendril (now Uplight) and Rational Software (now IBM-Rational). She has also spent a significant portion of her career as a consultant, providing senior-level lean and agile product management, product marketing, corporate visioning, architecture, process expertise, and hands-on development to many of the Global 2000. She lives in Boulder Colorado, where she works and plays near the majestic and inspiring Rocky Mountains.
The Science of Empathy: Practical ways to Foster Innovation
This keynote will explore the science behind empathy and why it is important to business. Jennifer Fawcett, student and practitioner of empathy, will describe its role in her personal and professional life. The audience will discover how it fuels the most successful companies and creates diverse working environments that people love. We’ll also explore a set of practices that you can use to create empathetic organizations that stimulates design thinking, enables innovation, and ultimately, social responsibility. The audience will leave inspired with techniques to apply empathy to their own business.
Key topics explored include:
- Why empathy rules relationships, through awareness and safety
- How empathy creates synergies for design thinking and innovation
- Values, and how different empathy levels are strengthened
- Practical tips for evolving empathy